Your orders are processed from Mondays - Thursdays and sent out on Fridays/weekends. The site will be updated when shipping may be delayed and during holidays (customers signed up on our mailing list will be updated first).
The following only apply to Shipped items:
We are NOT responsible for lost, missing or damaged items during transit.
We are NOT responsible for weather-related damages or delays.
We are responsible for your new purchase UNTIL it reaches the Post Office.
Free shipping with orders $100 and over - this will be free TRACKED shipping
Free Shipping from a sale/discount, however, are free UNTRACKED shipping
*Shipping time may vary depending on unprecedented conditions*
Refund Policy
Unfortunately, we do not offer refunds/returns. All sales are final. This is mostly for hygienic purposes.
If you have any more questions feel free to hit us up: hello@ztqjewels.com
Cancellation / Return / Exchange Policy
Unfortunately, we do not offer refunds/returns. All sales are final. This is mostly for hygienic purposes.
If you have any more questions feel free to hit us up: hello@ztqjewels.com
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