Orders are sent out within 1-3 business days. All items will be sent out using a courier and a tracking number will be provided to the customer. It is the customer's responsibility to track their order and be available at the delivery address to receive the parcel. The Courier will either leave a delivery notice if the customer isn't available at the location and retry delivery at another date or they will leave the parcel at the front door or mailbox based on their discretion. Designsbyarewami will not be held responsible for orders that have been noted delivered via the tracking information but not received by the customer.
All items are final sale except if the product is damaged. In such case, contact us within 3 days of receiving the item. The product must be returned in the original condition. i.e unworn, unwashed and in its original packaging with all labels and tags attached.
Cancellation / Return / Exchange Policy
Need a size exchange? We can accommodate that. Client must contact us within 7 days of receiving the item. The product must be returned in the original condition. i.e unworn, unwashed and in its original packaging with all labels and tags attached. Customers are responsible for all shipping fees related to returning the item. DesignsByArewami holds the right to decline an exchange if it doesn't meet our policy.
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